louisiana | Remote Customer Success Operations Director in Metairie, LA

Remote Customer Success Operations Director

  • VirtualVocations
  • 29138 S I 10 Service Rd E
  • Metairie, LA 70003
  • Full-Time
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A software development firm has an open position for a Remote Customer Success Operations Director.Core Responsibilities of this position include: Defining and continuously refining reports and dashboards to track leading indicators of renewalsLeveraging Customer Data to build customer intimacy and to inform our decision makingManaging the customer survey programRequired Skills:Relevant Bachelor's degree or betterDeep understanding of value drivers in recurring revenue business modelAbility to quickly grasp and distinctly explain technological and business conceptsThree or more years of experience defining and implementing cross-functional programsSignificant hands on experience working and building in Salesforce.com or Gainsight


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.