louisiana | ServiceNow ITSM Technical Architect in Luling, LA

ServiceNow ITSM Technical Architect

  • PC Mall
  • Luling, LA 70070
  • Full-Time
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Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $2.5B+ , 4500 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.

Overview

PCM is for a ServiceNow Architect to service their ITSM framework. The ideal candidate for this role will have expert experience in ServiceNow design and development, as you will be working with key business executives to develop solutions that best follow the ITIL practices.

Responsibilities

As ServiceNow Architect, you will be a leader of innovation within PCM for various clients nationwide. Maintenance and support of the ServiceNow platform is a key responsibility of this position, so it is essential that you have some experience in providing staff training and support. The duties of this role are very diverse on a day-to-day basis as your will be working on multiple client projects and internal projects simultaneously.

Qualifications

REQUIREMENTS: 5+ years of ServiceNow experience 2+ years of architectural experience 2+ years of JavaScript experience or related application development 2+ years of development experience Prior leadership/managerial experience Prior experience working one-on-one with business managers/executives and clients Must have excellent presentation skills Excellent written and verbal communication skills Experience working on another software, like BMC Remedy, is a plus, but not required EDUCATION: ServiceNow Certified System Administrator certification ServiceNow Certified Implementation Specialist certification a plus ITIL v3 Foundations certification preferred Bachelor's degree in Computer Science or any IT related field a plus

Why work for Us?

PCM Offers: We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career. PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off. PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.PCM: The right technology, delivered! We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims. Please be on alert for possible fraudulent offers of employment or \"phishing\" actions that may come from individuals or entities impersonating PCM. PCM will not solicit money or banking information from applicants. Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.


Associated topics: deskside, desktop, help, information technology analyst, information technology support, network, patient, pc, support specialist, technology


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.