Apex Systems is looking for a Windows 10 Triage Administrator in New Orleans, LA or Little Rock, AR to help support one of our larger federal government clients. If you or someone you know is interested in applying to this position, please send your resume into Nolan Ryan at [Click Here to Email Your Resum].
Position: Windows 10 Triage Administrator
Location: Little Rock, AR or New Orleans, LA
Compensation: Competitive based off Experience
Job responsibilities include:
Open, Track, Update and Close tickets using Service Now
Experience with Bomgar as a remote utility to resolve issues
Experience with tools such as Fiddler or SYSINTERNAL Suite helpful
Very familiar with Windows 10
o Registry Edit
o Typical installation paths
Ability to triage and delegate as needed
Experience with command line functions, PowerShell basics
Prior knowledge of VBA or app support helpful but not required
Knowledge of MS Office 2016 products, One Drive, SharePoint
o Troubleshoot or investigate macro issues
Professional and articulate communication skills for interaction with all staff and vendors.
Great aptitude to learn and support new technologies.
Enjoy working independently and/or as part of a team.
Excellent analytical and problem-solving skills.
Strong motivation to complete tasks/projects quickly and with high quality.
Ability to handle multiple concurrent activities with a positive and flexible attitude.
Customer service oriented
Required Education & Experience:
Bachelors degree or higher with 5+ years of related experience. High school diploma with an additional 4+ years experience may be considered in lieu of a degree.
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-###-####
Associated topics: infrastructure, maintenance, operating system, router, sccm, scom sccm, server, system center configuration manager, system center operations manager, tcp